Karen, a driver for Domino's Pizza, leaves the truck's motor running in neutral and carelessly forgets to set the parking brake while she makes a delivery. The truck moves forward and crashes into a nearby electrical pole igniting a fire that spreads quickly to a construction site a block away. A burned wall collapses onto a crane, which falls on Frank, a bystander, and injures him.

Required:
What must Frank show to recover damages from Domino's for the tort of negligence

Answers

Answer 1

Answer:

The answer is given in detail below.

Explanation:

In the negligence case, the damages would be recovered if Frank (injured party) as a plaintiff would be able to prove that the Company's driver (Karen) owed him a duty of care, that the duty was breached by the company's driver, that the plaintiff (Frank) was injured and that the injury was caused due to the breach of the duty of care.

In the following case, the crane falling on Frank was the reason for his injury. Therefore, to prove that the duty of care was breached, Frank would have to connect the breach to the injury caused to him. This would require doing the foreseeability test, which questions the fact that the person who caused the injury could have reasonably foreseen the results of the action caused by them due to his or her misconduct. In this problem, the company's driver did breach the duty of reasonable care.


Related Questions

As in any crisis, opportunities develop. Name three firms that have maximized their competitive advantage during this time. Name three who have failed. Explain both the success and failures of these firms.

Answers

Answer:

Firms that maximized their competitive advantage:

Pfizer

Amazon

Netflix

Firms who failed during Coviid crisis:

LasVegas Monorail

Bounce for fun - New York

Gold's Gym International

Explanation:

The world is going through very tough period. Its been more than a year that there have been complete lockdown in many countries. COVIiD - 19 virus has created great challenges for humans to survive. It has also impacted businesses and financial sectors. Some businesses were able to boost their sales and they exploit the pandemic while some companies were struggling to avoid bankruptcy and shutdowns. Pfizer has turned this pandemic into an opportunity to boost their business sales by introducing vaccine against this virus. While on the other hand some businesses were moved towards bankruptcy as there is closure for more than a year due to social distancing.

According to the U.S. Bureau of Labor Statistics, there were 100,200 chefs/head cooks employed in the United States in 2010 and 320,800 food service managers. Those numbers were projected to decrease to 99,200 and 317,000 by 2020. Which job was facing the larger percent decrease

Answers

Answer:

food service managers

Explanation:

Percentage decrease = change in labour employed / initial labour employed x  100

chefs =

change in labour employed = 99,200 - 100,200 = -1000

-1000/100,200 x 100 = -0.998%

-0.1

1.18

If a company reports profit margin of 32.3% and investment turnover of 1.30 for one of its investment centers, the return on investment must be:

Answers

Answer:

42%

Explanation:

Calculation to determine what the return on investment must be:

Using this formula

Return on investment=Profit margin*Investment turnover

Let plug in the formula

Return on investment=32.3%*1.30

Return on investment=0.4199*100

Return on investment=41.9%

Return on investment=42% (Approximately)

Therefore the return on investment must be:42%

A liquidity trap is a situation in which: _________

a. using expansionary monetary policy is not effective because, the nominal interest rate is almost zero.
b. lenders are trapped by large loans with declining rates of return. using expansionary monetary policy is not effective, because the real interest rate is negative.
c. aggregate demand falls, because consumers do not have enough liquidity to consume.
d. using expansionary fiscal policy is not effective because, the budget is in a deficit.

Answers

In monetary policy, reference to a zero bound on interest rates means that the central bank can no longer reduce the interest rate to encourage economic growth. As the interest rate approached the zero bound, the effectiveness of monetary policy as a tool was assumed to be reduced.

Micro, Inc., started the year with net fixed assets of $74,675. At the end of the year, there was $95,825 in the same account, and the company's income statement showed depreciation expense of $12,795 for the year. What was the company's net capital spending for the year

Answers

Answer:

$33,945

Explanation:

Calculation to determine What was the company's net capital spending for the year

Using this formula

Net capital spending=Ending net fixed assets-Beginning net fixed assets +Depreciation expense

Let plug in the formula

Net capital spending = $95,825 − $74,675 + $12,795

Net capital spending =$33,945

Therefore the company's net capital spending for the year is $33,945

During the year ended December 31, year 8, Dalgiesh Co. had sales of $1,500, cost of goods sold of $800, and sales, general and administrative expenses of $200. In addition, Dalgiesh is involved in a restructuring process expected to last several years, and incurred restructuring costs in year 8 of $125. During the year the company also sold various investments for a net pre-tax gain of $125, and received $40 in dividends from investments. What amount of operating and nonoperating income will Dalgiesh present in its year 8 income statement

Answers

Answer:

$375 and $165

Explanation:

Calculation to determine What amount of operating and nonoperating income will Dalgiesh present in its year 8 income statement

Operating income= $1,500 - $800 - $200 - $125

Operating income= $ $375

Non Operating income=$125 + $40

Non Operating income= $165

Therefore The amount of operating and nonoperating income will Dalgiesh present in its year 8 income statement will be $375 and $165

Carla Vista Company purchases Sandhill Company for $2470000 cash on January 1, 2021. The book value of Sandhill Company’s net assets, as reflected on its December 31, 2020 balance sheet is $1923000. An analysis by Carla Vista on December 31, 2020 indicates that the fair value of Sandhill’s tangible assets exceeded the book value by $190500, and the fair value of identifiable intangible assets exceeded book value by $142500. How much goodwill should be recognized by Carla Vista Company when recording the purchase of Sandhill Company?

Answers

Answer: $214000

Explanation:

The amount of goodwill that should be recognized by Carla Vista Company when recording the purchase of Sandhill Company will go thus:

Book value of net assets = $1923000

Add: Excess fair value of tangible asset = $190500

Add: Excess fair value of intangible assets = $142500

Fair value of net assets = $1923000 + $190500 + $142500 = $2256000

Therefore, Goodwill will be:

=Cash paid for purchase - Fair value of net assets

= $2470000 - $2256000

= $214000

The CFO of the company believes that an appropriate annual interest rate on this investment is 9%. What is the present value of this uneven cash flow

Answers

Answer:

$1,685,335

Explanation:

Hi, your question is incomplete, I have searched for the full question online and I have uploaded it as an image below.

Uneven cash flows are cash flows that are received in uneven amounts and possibly uneven periods as well.

We can simply use the CFj function of a financial calculator to determine the present value of uneven cash flows as follows :

$0 CF 0

$250,000 CF 1

$20,000   CF 2

$330,000 CF 3

$450,000 CF 4

$550,000 CF 5

$375, 000 CF 6

i/yr = 4 %

Shift NPV gives $1,685,335

Therefore,

The present value of this uneven cash flow is $1,685,335

You are buying your first car and need to borrow $16,000 over 5 years. If interest is 6%, what are your monthly payments

Answers

Answer: $309.32

Explanation:

The amount that you are to find is an annuity figure because it will be a constant payment. The present value of this annuity is $16,000.

As it is pad monthly, convert time and rate to monthly figures:

5 years = 5 * 12 = 60 months

6% = 6/12 = 0.5%

Present value of annuity = Annuity * ( 1 - (1 + r) ^ -n) / r

16,000 = Annuity * ( 1  - (1 + 0.5%)⁻⁶⁰) / 0.5%

16,000 = Annuity * 51.72556

Annuity = 16,000 / 51.72556

= $309.32

Todd Silver is the purchasing agent for Moore Co. One of his suppliers, Gem Co. offers Todd a free vacation to France if he buys at least 75% of Moore's supplies from Gem Co. Todd, who was angry because Moore Co. has not given him a raise in over a year, is considering the offer. Write your recommendation to Todd.

Answers

Answer:

Ethically the offer made by Gem Co. is not suitable because Todd will buy 75% of the Moore Co. supplies from Gem Co. which could be of low quality and or expensive because if Todd accepts the offer Gem Co. would know that Todd will purchase 75% of supplies from Gem Co. and not from any other supplier so the quality and cost can be varied easily and no complaint will be made by Todd, but this can cause Todd to lose his job at Moore Co. and ethically breaching his duties of professional behavior and due care.

Explanation:

Ethically the offer made by Gem Co. is not suitable because Todd will buy 75% of the Moore Co. supplies from Gem Co. which could be of low quality and or expensive because if Todd accepts the offer Gem Co. would know that Todd will purchase 75% of supplies from Gem Co. and not from any other supplier so the quality and cost can be varied easily and no complaint will be made by Todd, but this can cause Todd to lose his job at Moore Co. and ethically breaching his duties of professional behavior and due care.

The reason for failure of quality improvement efforts ismanagers continue to focus on short-term financial results.managers instinctively blame employees when there is a quality failure.managers interfere with teamwork.all of the above.

Answers

Answer:

managers instinctively blame employees when there is a quality failure, managers continue to focus on short-term financial results,and managers interfere with teamwork

Explanation:

Quality improvement can be regarded as systematic as well as formal approach used in analysis of practice performance as well as efforts used in improving performance. variety of this approaches such as

QI models enables one in collections and analysis of data and test change.

It should be noted that The reason for failure of quality improvement efforts is

that;

1)managers instinctively blame employees when there is a quality failure,

2) managers continue to focus on short-term financial results,

3)managers interfere with teamwork

Lay Perfect Pillow Company sells specialty pillows and accessories to customers. Its fiscal year ends on December 31. The following transactions occurred in the current year:
Purchased $250,000 of new pillow inventory; paid $90,000 in cash and owed the rest on account.
Paid employees $180,300 in wages for work during the year; an additional $3,700 for the current year's wages will be paid in January of the next year.
Sold pillows to customers for $750,000; received $500,000 in cash and customers owed the rest on account. The cost of the pillow inventory to Lay Perfect Pillow was $485,000.
Paid $17,200 cash for utilities for the year.
Received $70,000 from customers as deposits on orders of new pillows to be sold to the customers in January of the next year.
Received a $19,130 utilities bill for December of the current year that will be paid in January of the next year.
Complete the following statements
Cash Basis Income Statement Accrual Basis Income Statement
Statement Statement
Revenues Revenues
Cash Sales Sales to Customers
Customer Deposits
Expenses Expenses
Inventory Purchase Cost of Sales
Wages Paid Wages expense
Utilities paid Utilities expense
Net Income Net Income

Answers

Answer and Explanation:

The preparation of the following statement is

Cash Basis            Statement     Accrual Basis               Statement

Income Statement        Income Statement

Revenues                                         Revenues

Cash Sales             $500,000      Sales to Customers     $750,000

Customer Deposits $70,000  

Total                        $570,000       Total                             $750,000

Expenses                                           Expenses  

Inventory Purchase $90,000         Cost of Sales               $485,000

Wages Paid             $180,300         Wages expense         $184,000

Utilities paid             $17,200            Utilities expense         $19,130

Total                         $287,500         Total                             $688,130

Net Income               $282,500        Net Income                  $61,870

The balance in the prepaid insurance account, before adjustment at the end of the year, is $18,630. The year end is March 31.
Journalize the March 31 adjusting entry required under each of the following alternatives for determining the amount of the adjustment: (a) the amount of insurance expired during the year is $15,300; (b) the amount of unexpired insurance applicable to future periods is $3,330. Refer to the Chart of Accounts for exact wording of account titles.
CHART OF ACCOUNTS
General Ledger
ASSETS
11 Cash
12 Accounts Receivable
13 Supplies
14 Prepaid Insurance
15 Land
16 Equipment
17 Accumulated Depreciation-Equipment
19 Accumulated Depreciation-Automobiles
LIABILITIES
21 Accounts Payable
22 Unearned Fees
23 Salaries Payable
24 Taxes Payable
EQUITY
31 John Doe, Capital
32 John Doe, Drawing
REVENUE
41 Fees Earned
EXPENSES
51 Advertising Expense
52 Insurance Expense
53 Rent Expense
54 Salary Expense
55 Supplies Expense
56 Utilities Expense
57 Depreciation Expense
59 Miscellaneous Expense
Journalize the March 31 adjusting entry required when the amount of unexpired insurance applicable to future periods is $8,750. Refer to the Chart of Accounts for exact wording of account titles.

Answers

Answer:

A. Dr Insurance Expense $15,300.00

Cr Prepaid Insurance 115,300.00

B. Dr Insurance Expense $15,300.00

Cr Prepaid Insurance 115,300.00

C. Dr Insurance Expense $9,880.00

Cr Prepaid Insurance $9,880.00

Explanation:

A. Preparation of the March 31 adjusting entry required when the amount of insurance expired during the year is $15,300

Dr Insurance Expense $15,300.00

Cr Prepaid Insurance 115,300.00

B. Preparation of the March 31 adjusting entry required when the amount of unexpired insurance applicable to future periods is $3,330

Dr Insurance Expense $15,300.00

Cr Prepaid Insurance $5,300.00

($18,630-$3,330)

C.Preparation of the March 31 adjusting entry required when the amount of unexpired insurance applicable to future periods is $8,750

Dr Insurance Expense $9,880.00

Cr Prepaid Insurance $9,880.00

($18,630-$8,750)

In a Harvard print journal and ejournal article references for a reference list, which elements, if any, are placed in round brackets?

Author and journal title.


Author and issue number.


Year of publication and issue number, if there is one.


Article title and year of publication.

Answers

Answer: Year of publication and issue number, if there is one.

Explanation:

There are quite a number of referencing style conventions available in the world today with some of the most prominent being the APA style, MLA and the Chicago style.

Harvard has its own referencing style that may not be as popular as the above but is very well known nonetheless. When referencing using the Harvard style and the year of publication and issue number needs to be included in a print or e-journal reference, it is to be placed in a round bracket. If there isn't any then there is no need.

On January 1, 2020, Crane Company purchased 12% bonds having a maturity value of $430,000, for $462,600.36. The bonds provide the bondholders with a 10% yield. They are dated January 1, 2020, and mature January 1, 2025, with interest received on January 1 of each year. Crane Company uses the effective-interest method to allocate unamortized discount or premium. The bonds are classified in the held-to-maturity category.
1. Prepare the journal entry at the date of the bond purchase.
2. Prepare a bond amortization schedule.

Answers

Answer and Explanation:

1. The journal entry is given below;

On Jan 1, 2020

Investment in bond Dr $430,000.00  

Premium on bond investment Dr $32,600.36  

        To Cash  $462,600.36

(being the investment in bond is recorded)

2. The preparation of the bond amortization schedule is presented below;

Date      Cash          Interest         Premium         Carrying amount of

            Received     revenue Amortized bonds

1-Jan-20                                                                   $462,600.36

1-Jan-21 $51,600.00    $46,260.04   $5,339.96   $457,260.40

  (12% of $430,000)

1-Jan-22 $51,600.00   $45,726.04    $5,873.96   $451,386.44

1-Jan-23  $51,600.00   $45,138.64    $6,461.36   $444,925.08

1-Jan-24 $51,600.00   $44,492.51    $7,107.49     $437,817.59

1-Jan-25   $51,600.00   $43,782.41   $7,817.59      $430,000.00

g If a stock consistently goes down (up) by 1.31% when the market portfolio goes down (up) by 1.05%, then its beta equals:

Answers

Answer:

1.25

Explanation:

The stock consistently goes down by 1.31%

The market portfolio goes up by 1.05%

The beta can be calculated as follows

1.31/1.05

= 1.25

Hence the beta is 1.25

At the end of May, the following adjustment data were assembled.

a. Insurance expired during May is $275.
b. Supplies on hand on May 31 are $715.
c. Depreciation of office equipment for May is $330.
d. Accrued receptionist salary on May 31 is $325.
e. Rent expired during May is $1,600.
f. Unearned fees on May 31 are $3,210.

Required:
Journalize the adjusting entries.

Answers

Answer and Explanation:

The adjusting entries are as follows:

a.  Insurance expense $275  

            To Prepaid insurance $275

(To record the insurance expense)

b.  Supplies expense $785 ($1,500 - $715)

            To Supplies $785

(To record the supplies expense)

We assume the balance of supplies before adjustment is $1,500

c. Depreciation - office equipment $330

          To Accumulated depreciation $330

( To record the depreciation expense)

d. Salary Dr $325

        To Accrued salary $325

(To record  the accrued salary)

e.  Rent expense $1,600  

           To Prepaid rent $1,600

(To record the rent expense )

f. Unearned fees $790  

          To Fees revenue $790

(To record the unearned fees is recorded)  

We assume the balance of unearned fees before adjustment is $4,000

Therefore, $790 is arrive from

= $4,000 - $3,210

= $790

Bramble Company purchased a new van for floral deliveries on January 1, 2018. The van cost $66000 with an estimated life of 5 years and $13500 salvage value at the end of its useful life. The double-declining-balance method of depreciation will be used. What is the balance of the Accumulated Depreciation account at the end of 2019

Answers

Answer:

$42,240

Explanation:

The computation of the balance of the Accumulated Depreciation account at the end of 2019 is as follows;

But before that the depreciation rate is

= 1 ÷ 5 × 2

= 40%

For the first year, the depreciation expense is

= $66,000 × 40%

= $26,400

Now for the 2019, the depreciation expense is

= ($66,000  - $26,400) × 40%

= $15,840

Now the accumulated depreciation is

= $26,400 + $15,840

= $42,240

Tamarisk, Inc. purchased a delivery truck for $29,200 on January 1, 2020. The truck has an expected salvage value of $2,200, and is expected to be driven 100,000 miles over its estimated useful life of 8 years. Actual miles driven were 16,100 in 2020 and 12,800 in 2021.

Required:
Compute depreciation expense for 2020 and 2021 using (1) the straight-line method, (2) the units-of-activity method, and (3) the double-declining-balance method.

Answers

Answer:

1. $3375

$3375

2. $4347

$3456

3 $7300

$5475

Explanation:

Straight line depreciation expense = (Cost of asset - Salvage value) / useful life

( $29,200  - $2,200,) / 8 =  $3375

depreciation expense each year is  $3375

Depreciation expense using the double declining method = Depreciation factor x cost of the asset

Depreciation factor = 2 x (1/useful life)  = 2/8 = 0.25

2020 = 0.25 x 29200 = 7300

2021 = 0.25x( 29200 - 7300)

Activity method based on output = (output produced that year / total output of the machine) x (Cost of asset - Salvage value)

Within Year, Inc. has bonds outstanding with a $1,000 par value and a maturity of 39 years. The bonds have an annual coupon rate of 8.0% with semi-annual coupon payments. You would expect a quoted annual return of 9.0% if you purchased these bonds. What are the bonds worth to you

Answers

Answer:

$892.48

Explanation:

Time = 39 years*2 = 78 periods

Coupon rate = 8%/2 = 4%

Coupon payment = 0.04*1,000 = $40

Annual return = 9%/2 = 4.5%

FV= 1,000, PMT= 40, N= 78, I/Y= 4.5

Worth of bond = PV(Fv, Pmt, N, I/Y)

Worth of bond = PV(1000, 40, 78, 4.5%)

Worth of bond = $892.48

For the first time in two years, Big G (the cereal division of General Mills) raised cereal prices by 4 percent. If, as a result of this price increase, the volume of all cereal sold by Big G changed by -2 percent, what can you infer about the own price elasticity of demand for Big G cereal

Answers

Answer:

the coefficient of elasticity is 0.5. Thus, demand is inelastic.

Explanation:

Price elasticity of demand measures the responsiveness of quantity demanded to changes in price of the good.

Price elasticity of demand = percentage change in quantity demanded / percentage change in price  

If the absolute value of price elasticity is greater than one, it means demand is elastic. Elastic demand means that quantity demanded is sensitive to price changes.  

Demand is inelastic if a small change in price has little or no effect on quantity demanded. The absolute value of elasticity would be less than one

Demand is unit elastic if a small change in price has an equal and proportionate effect on quantity demanded.  

Price elasticity = 2/4 = 0.5

Because demand is less than1, big g has an inelastic demand.

1. An increase in the interest rate makes all households worse off.
a. True
b. False

2. If a household is neither borrowing nor lending, any change in the interest rate makes them better off.
a. True
b. False

3. The difference between the price of a nominal bond paying off $1 in nominal terms tomorrow and the price of a real bond paying off $1 in real terms tomorrow is the price level.
a. True
b. False

Answers

Answer:

el primero es true el segundo creo que es falso y el terserro es true una disculpa si sacas. mal tu calificación por qué casi no se me da eso aunque alguna dicen que es fácil ansori

A net worth statement is also called which of the following? A) personal liabilities sheet b) personal estate list c) personal assets list d) personal financial statement

Answers

I think the answer is d if m not mistaken

Jeff purchased​ $550 of goods and received credit terms of​ 5/15, n/30. How much did he pay if payment was made during the discount​ period? (Round any intermediate calculations to the nearest​ cent, and your final answer to the nearest​ dollar.)

Answers

Answer:

$522

Explanation:

Calculation to determine How much did he pay if payment was made during the discount​ period

Amount paid =$550-(5%*$550)

Amount paid=$550-$28

Amount paid=$522

Therefore the amount he will he pay if payment was made during the discount​ period is $522

In 1 to 2 paragraphs, analyze how a person's ethics or values might affect his performance on the job

Answers

Answer:

In simple words, Individual workers' ethical convictions have an impact on team and department productivity as well as individual achievement.  Being an ethical worker allows you to be a stronger team participant constantly contributing positively in group situations and just never impeding collective success.

Even though all individuals are important in and of themselves, ethical individuals can be more monetarily useful to their companies as well as more respected by their colleagues and competitors. Reflecting on workplace ethics may help you become a better employee, and it's a good thing to begin if you want to do the right thing all of the time.

Answer:

How can poor ethics devalue you as an asset on the team? Well, if you have poor moral standards and beliefs and what not, people can somewhat easily identify your personality as a negative trait. However if you're a good person with good values and spot on ethics, people will quickly realize that you're a good asset to have on the team.

Your energy, work ethic, and values also determine how good or bad your work ethic is.

Explanation:

For Connections Academy Career Development Unit Test

A bank currently has $100,000 in checkable deposits and $15,000 in actual reserves. If the reserve ratio is 20 percent, the bank has ________ in money-creating potential. If the reserve ratio is 14 percent, the bank has ________ in money-creating potential. multiple choice

Answers

Answer:

A bank currently has $100,000 in checkable deposits and $15,000 in actual reserves. If the reserve ratio is 20 percent, the bank has __$80,000__ in money-creating potential. If the reserve ratio is 14 percent, the bank has ___$86,000__ in money-creating potential.

Explanation:

a) Data and Calculations:

Checkable deposits = $100,000

Actual reserves = $15,000

Required reserves = $20,000 ($100,000 * 20%)

Excess reserves = -$5,000 ($15,000 - $20,000)

Money-creating potential = $80,000 ($100,000 - $20,000)

Total amount of money the bank can create = $500,000 ($100,000/20%)

b) Checkable deposits = $100,000

Actual reserves = $15,000

Required reserves = $14,000 ($100,000 * 14%)

Excess reserves = $1,000 ($15,000 - $14,000)

Money-creating potential = $86,000 ($100,000 - $14,000)

Total amount of money the bank can create = $714,286 ($100,000/14%)

The chairperson can also be a minute taker in the meeting ?

Answers

When decisions are made they must be clearly noted so everyone is aware and there is a written record at all times. If confusion happens throughout the meeting on a certain topic, the chairperson can also ask the minute taker to read the section of the meeting minute back aloud to the group.
https://www.coursehero.com › file

What is a certificate of deposit (CD)?
A. A savings product with a guaranteed rate of interest and a maturity date.
B. Written document that proves ownership in a company or a small business.
C. A receipt for buying a mutual fund.
D. A bond with yearly dividends.

Answers

Answer:

i believe the answer is b

You can determine a company’s cash situation by analyzing the cash flow statement. The cash flow statement also helps determine whether the company (1) is generating enough cash from its operations to make new investments and pay dividends or (2) will need to generate cash by issuing new debt or selling its assets. A firm has $100 million in revenues. Does that mean it has generated a cash flow of $100 million?

Answers

Answer:

A firm that has $100 million in revenues does not mean that the firm has generated a cash flow of $100 million.

Explanation:

The revenue could be on account, in which case, the firm has literally not generated any cash flow, but decreased the cash flow instead.  To increase the cash flow by $100 million as a result of revenue, this particular firm needs to collect the amount from its customers in cash.  Cash flow is generated when cash is received and not when services or goods are sold.

The Get Well Health Care Company directors noticed a significant drop in the company’s customer service ratings. It was determined that an Agile Lean approach to improving the methods for receiving, processing, and resolving customer questions and complaints as needed. The CEO of the company is anxious to get the effort underway. You have been appointed to lead this effort. You are told by the CEO when she appoints you that the employees of the customer service unit are unaware of the change that is to occur, nor are they aware of the drop in the customer service ratings. You decide to use the ADKAR Model to assist the employees in this unit address the change.
In this assignment, you are to list and explain each step of the ADKAR Model. You are to then describe what action(s) you would take under each of these steps to help the employees of the customer service unit navigate this change.

Answers

Answer:

ADKAR is

A : is the awareness to need a change

D : is the desire to change

K : is the knowledge of how to change

A : is the ability to change

R : is the reinforcement to change

Explanation:

In order to improve methods of customer service a change is required in the Get Well Health Care Company and I will be using ADKAR model to implement this change.

ADKAR is

A : is the awareness to need a change

D : is the desire to change

K : is the knowledge of how to change

A : is the ability to change

R : is the reinforcement to change

Firstly the change is required in Get Well Heath Care Company because there is a significant drop in customer service ratings which will make the company lose business.The change is desired because the company and its employees wants to continue to provide better health care to its customers.The employees needs to understand how to satisfy the customer with their service to get a better customer service rating.Are the employees able to implement this change? are they enough motivated to provide a better customer service?Are the employees going to reinforce the change implemented or will they go back to their old practices of customer service?
Other Questions
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